Own The Conversation - Issue #11
Martyn Redstone
Welcome to Own The Conversation! Brought to you by bot-jobs.com, Own The Conversation is a weekly, manually curated newsletter with all the news in the world of Conversational AI.
From interesting articles, to funding news and the latest jobs. I hope you get everything you need, and more, from this newsletter.
Can you help? If you’re getting value from this newsletter, simply share this link http://owntheconversation.bot-jobs.com on a LinkedIn status update and recommend it to your network - it’s the best way to keep the community growing.
Want to have your news featured? Do you want to tell us about a project you are working on, or maybe a new role, product release or piece of juicy news? Get in touch to have it featured in the newsletter.
Cheers,
Martyn @ bot-jobs.com
Sponsors
This week’s Own The Conversation is supported by Bot Jobs:
372 LIVE JOBS for the best talent in chatbots, voicebots, conversational AI and conversation design.
For 20% discount on job postings on Bot Jobs, use discount code OTC20OFF when posting jobs - available for all Own The Conversation subscribers.
Sponsorship Opportunities
Do you want to sponsor an upcoming issue? Maybe you have an event, product launch or offer you want to get in front of the Own The Conversation subscribers. Get in touch here for more information.
Conversations To Own
Articles and news that might interest you.
Running with last week’s theme (as it proved very popular), listed below are the most popular articles shared on the Bot Jobs LinkedIn page this week.
Happy 5th birthday, Google Assistant!
Members of the Google Assistant team share some of their favorite features and advancements from the past five years.
Linguistics for the Age of AI | Books Gateway | MIT Press
A human-inspired, linguistically sophisticated model of language understanding for intelligent agent systems. The open-access edition is available here for download. Definitely adding this to my reading list!
By 2025, 80% of customer service organizations will have abandoned native mobile apps in favor of messaging for a better customer experience, according to Gartner, Inc.
Future directions for chatbot research: an interdisciplinary research agenda | SpringerLink
This proposal consolidates years of discussions at the CONVERSATIONS workshop series on chatbot research. Following a deliberative research analysis process among the workshop participants, we explore future directions within six topics of interest: (a) users and implications, (b) user experience and design, © frameworks and platforms, (d) chatbots for collaboration, (e) democratizing chatbots, and (f) ethics and privacy. H/t Rebecca Wald for the amazing work from her and her colleagues.
The Future is Conversational: How Voice and Text are Transforming Shopping
Walmart is testing an SMS-assisted ecommerce tool called “Walmart Text to Shop,” in an expansion of its conversational commerce functionality, the company announced last Thursday.
NLP vs. NLU vs. NLG: Which is Exploring the Most in Conversational AI?
Conversational AI has gained immense popularity as it saves a lot of time and reduces workload as well. NLP, NLU and NLG turn out to be fruitful investments and an integral part of conversational AI. Read on to find out what is the role played by each one of them.
ConveGenius raises $5 million to launch its conversational AI platform
ConveGenius aims to expand its products on the WhatsApp ecosystem and other conversational AI-based channels horizontally to service more customers across verticals and allow developers to launch their solutions on the platform.
Five top tips for ensuring your Conversational AI project is a hit - TechNative
Conversational AI is becoming more popular as a way of automating messaging and speech-enabled applications that offer human-like interactions between computers and humans, but it’s often hard to get these projects right
Credo AI launches backed by $5.5 million to help companies with ‘ethical AI’
There are many in the world of AI who worry about its implications. One of those people is Navrina Singh, a former product manager for Qualcomm, then Microsoft, who saw firsthand at Microsoft how a Twitter bot it developed in 2016 as an experiment in “conversational understanding,” was, to quote The Verge, “taught to be a racist asshole"
4 Ways Chatbots Can Fail at Customer Experience
Chatbots are growing in use, but despite their advantages, there are times that chatbots don’t provide better CX. For now…
Vonage acquires conversational commerce startup Jumper
Vonage announced that it has acquired AI-powered ‘conversational commerce’ startup Jumper.ai for an undisclosed sum.
Latest Jobs
Senior Software Engineer, Speech & NLP - Deep Learning @ NVIDIA - Bot Jobs
We are now looking for a Deep Learning Software Engineer: Speech & NLP.
Senior Software Engineer, React (SmartPal) @ SmartRecruiters - Bot Jobs
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer
Voice UI/UX Designer (f/m/d) @ Parloa - Bot Jobs
We at Parloa believe in the revolution of how businesses talk to their customers
Software Development Engineer - Workday Assistant Chatbot Builder @ Workday - Bot Jobs
Do what you love. Love what you do. At Workday, we help the world’s largest…
Senior Conversation UX Designer @ Samsung Electronics America - Bot Jobs
Title: Senior Conversation UX Designer Company: Samsung Research America (SRA) Lab: North America Bixby…
Chat Bot Digital Analyst (Open to any Australia location) @ TPG Telecom - Bot Jobs
Two of Australia’s leading telecommunication companies, Vodafone Hutchison Australia and TPG, have come together to…
See more jobs at Bot Jobs.
Who's Talking
Podcasts and events (virtual and IRL) of interest.
Podcasts and Interviews
What Is Synthetic Voice (Part One) - Sound In Marketing
What Is Synthetic Voice (Part One) with Rupal Patel of VocalID. We talked about how synthetic voice can help those with disabilities and giving a voice identity, utility vs. humanity, and concatenate speech synthesis vs. machine learning models.
Chatbots in Workplace Learning & Performance, with Vince Han
In this engaging podcast, Amit Garg speaks with Vince Han, Founder & CEO of Mobile Coach, a B2B SAAS chatbot authoring platform, on Chatbots in Workplace Learning
Upcoming Events
Conversational AI-Chatbots Online Networking Event
Online Networking Events About Conversational AI & Chatbots! Walk around in the virtual conference room and meet inspiring people! Brought to you Barend Jungerius and his Botrepreneurs
AI Changing the relationship between human and machine | Wonderland AI Summit 2021
Wonderland AI Summit 2020
Conversation Design Festival 2nd Edition 2021 - Nov 29 | Hopin
The 2nd edition Conversation Design Festival
THE EUROPEAN CHATBOT & CONVERSATIONAL AI SUMMIT 2nd EDITION
March1st & 2nd 2022
Online & Hybrid!
Grab 10% discount on top of the early-bird tickets : https://www.eventbrite.co.uk/e/the-european-chatbot-conversational-ai-summit-2nd-edition-tickets-155975329409
Discount Code: EUROPECHATBOT22
Early Bird discounts end – November 30, 2021
What are you up to?
This is a new feature dedicated to showcasing what some of you readers are up to. Get in touch to get some airtime around what you are up to.
This week, we are introducing you to Vishnu Saran. He is the founder of VoiceQube which has recently built a new product called StoryQube.
StoryQube is a Netflix-style subscription platform that curates professionally made interactive stories and games for Voice.
StoryQube is a curated marketplace for amazing content designed and produced for Voice Assistants. Immersive Experiences, Voice Games, and Classics that conjure imaginary worlds for kids to dive into and enjoy audio stories like never before
Content on StoryQube is weaved around values and morals inherited from cultures across the world. Kids not only enjoy the interactive adventure or a classic audio story but they also learn facts, general knowledge around S.T.E.M subjects
All StoryQube content is available on all Alexa enabled devices (including mobile phones). Coming soon to Google Devices
Closing notes
I hope you enjoyed Issue #11.
I’m hoping that this keeps builds and improving with every issue. Let me know your thoughts, feedback and ideas of what you want to see by DM on LinkedIn, Twitter, Instagram or even TikTok (not that I have worked that one out yet!).
Have a great week ahead!
Martyn, Founder @ bot-jobs.com
In order to unsubscribe, click here.
If you were forwarded this newsletter and you like it, you can subscribe here.
Created with Revue by Twitter.
PeopleTech Consulting Ltd, 11 Queen Mary Avenue, Hove, BN3 6XG, UK