Own The Conversation - Issue #15
Martyn Redstone
Conversational AI salaries? Loads of responses coming into this. All providing superb data that will help everybody in their career. Plus they may just win an Echo Show, Nest Hub or some vouchers (just in time for Black Friday). If you’ve not completed the survey yet, then you can complete the survey here.
Conversational AI jobs at bot-jobs.com are exploding. 532 jobs live now.
Welcome to Own The Conversation! Own The Conversation is a weekly, manually curated newsletter with all the news in the world of Conversational AI.
From interesting articles, to funding news and the latest jobs. I hope you get everything you need, and more, from this newsletter.
Want to have your news featured? Do you want to tell us about a project you are working on, or maybe a new role, product release or piece of juicy news? Get in touch to have it featured in the newsletter.
Cheers,
Martyn @ bot-jobs.com
Sponsors
This week’s Own The Conversation is supported by Bot Jobs:
532 LIVE JOBS for the best talent in chatbots, voicebots, conversational AI and conversation design.
For 20% discount on job postings on Bot Jobs, use discount code OTC20OFF when posting jobs - available for all Own The Conversation subscribers.
Sponsorship Opportunities
Do you want to sponsor an upcoming issue? Maybe you have an event, product launch or offer you want to get in front of the Own The Conversation subscribers. Get in touch here for more information.
Conversations To Own
Articles and news that might interest you.
The Role of Customer Journey Mapping in Conversational AI
Customer journey maps are a visualization method to investigate user experiences. They consist of user personas, user flows, and scenarios based on qualitative and quantitative data. This data can help stakeholders and conversation designers develop empathy for the virtual assistant’s end users.
Olivera Bay dives into why they are important when designing conversations in this fantastic article from Master of Code Global.
masterofcode-com.cdn.ampproject.org
An Extensive Guide To Data Collection For Speech Projects | by Shaip | Sep, 2021 | Chatbots Life
Is it just us or are virtual assistants actually becoming quirkier and sassier by the day? So how do you collect as much data as possible for your next speech project? Great overview from Vatsal Ghiya.
AI Customer-Service Startup Netomi Raises $30 Million - WSJ
The new round of funding values the company at $210 million, up from a valuation of $67.5 million in 2019.
Google Cloud encourages more conversational AI with Bot-in-a-Box | VentureBeat
Google Cloud announced a new AI-powered product, Bot-in-a-Box, which is designed to help enterprises start conversations with customers.
VOICE 2021 returns as an in-person event, with a focus on CX. Also adding to the events list below 👇
Why conversational AI is now ready for prime time | ZDNet
Three businesses share their experiences with conversational AI at NVIDIA’s user conference.
OpenAI’s API Now Available with No Waitlist
Nobody likes to queue - think Disney Land and Supermarkets. So, it’s great news that OpenAI have removed the waitlist for GPT-3. Although this could be more to do with the upcoming competitor landscape, than safeguarding.
Amazon Echo Show 10 finally gets a much-needed Alexa feature | TechRadar
Owners of the Amazon Echo Show 10 will soon be able to make use of Conversation Mode, negating the need to use a wake word. Finally.
Replicant, a leading conversational AI platform, today announces expanded capabilities to its industry leading platform. Replicant now offers contact centre leaders hands-on management of all conversations between customers and Replicant’s Thinking Machine ™, resulting in complete control and continuous improvement of the customer experience.
Say It Now, the London-based, award-winning leader in voice commerce announces the acquisition of GetStarted – a North American voice tech platform – to accelerate its strategic growth within the rapidly expanding voice commerce market.
AudioCodes acquires conversational AI solutions provider Callverso (NASDAQ:AUDC) | Seeking Alpha
AudioCodes (AUDC) has acquired conversational AI solutions provider Callverso for a consideration that will consist of cash plus an earn-out arrangement.
Latest Jobs from Bot Jobs
See more jobs at Bot Jobs.
Chatbot Developer @ Genesys - Bot Jobs
In this role, candidate will get exciting opportunities to work on the latest AI technologies to provide top class CX using inhouse Genesys bots as well as – Google, Amazon, Nuance etc.
Conversational AI Specialist @ Artificial Solutions - Bot Jobs
Who are we looking for?
Guiding our clients to master our platform
Guide clients & channel resources to make sure our clients are productive developers in our platform
Provide insight of current & new of platform features.
Act as liaison for our client’s technical inquiries, search for knowledge or escalations,
Ideally become a specialist yourself in one or more technical aspects of our platform
Software Engineer, Language @ Meta - Bot Jobs
Facebook is seeking AI Software Engineers to join our Research & Development teams. The ideal candidate will have industry experience working on a range of problems. The position will involve taking these skills and applying them to some of the most exciting and massive social data and prediction problems that exist on the web. We are hiring in multiple locations.
Chatbot Linguist / AfroTech @ Wells Fargo - Bot Jobs
The AI Consultant / linguist will be responsible for building human language data sets to train machine learning models driving the chatbots. One of the key responsibilities for the Digital AI team is to build and manage chatbot and virtual assistant platforms to deliver conversational experiences for customers.
Conversation Designer - US (Remote) @ Haptik - Bot Jobs
A Conversation Designer is responsible for designing engaging and impactful conversational experiences. A Conversation Designer should understand business requirements, conduct UX research, and create natural dialogue flows keeping technical constraints and product capabilities in mind.
Who's Talking
Podcasts and events (virtual and IRL) of interest.
Podcasts and Interviews
CX Masterclass: Facebook, Instagram and the Future of Messaging
What does it take to master messaging on Facebook and Instagram? Hear from Heyday clients at Decathlon UK and Groupe Dynamite!
Brandon Kaplan of Skilled Creative on "Voice Tech as a Program" - Ep. 10 by The Speechly Podcast
The Speechly Podcast is joined by Brandon Kaplan, Founder and CEO of Skilled Creative. In the conversation, we explore Brandon’s model of “Voice as a Program” when creating Voice-Enabled experiences for clients.
Upcoming Events
Conversational AI-Chatbots Online Networking Event
Online Networking Events About Conversational AI & Chatbots! Walk around in the virtual conference room and meet inspiring people!
VOICE21: The AI Event for Voice & Chat
Conversational AI is Transforming the Customer Experience. Discover Who’s Leading the Way at #VOICE21
We are running our first webinar to give you an introduction to the OpenDialog conversation model, as well as a demo of the platform and we would love to invite you and your colleagues to attend. Nothing to prepare, just bring your curious and open-minded selves and be ready to explore the OpenDialog Way with the team!
AI Changing the relationship between human and machine | Wonderland AI Summit 2021
Wonderland AI Summit 2020
Conversation Design Festival 2nd Edition 2021 - Nov 29 | Hopin
The 2nd edition Conversation Design Festival
THE EUROPEAN CHATBOT & CONVERSATIONAL AI SUMMIT 2nd EDITION
March 1st & 2nd 2022
Online & Hybrid!
Grab 10% discount on top of the early-bird tickets
Discount Code: EUROPECHATBOT22
Early Bird discounts end – November 30, 2021
What are you up to?
This is a new feature dedicated to showcasing what some of you readers are up to. Get in touch to get some airtime around what you are up to.
Nobody took the opportunity to tell us about any interesting projects, job moves, research or other activities.
This is your space to tell the Conversational AI world what’s new and exciting with you, so please let me know by DM or email.
Closing notes
I hope you enjoyed Issue #15.
This week saw me diving into the Cognigy platform. Any fans?
I’m hoping that this newsletter keeps building and improving with every issue. Let me know your thoughts, feedback and ideas of what you want to see by DM on LinkedIn, Twitter, Instagram or even TikTok (not that I have worked that one out yet!).
Have a great week ahead!
Martyn, Founder @ bot-jobs.com
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