Own The Conversation - Issue #18
Martyn Redstone
Conversational AI salaries? Loads of responses coming into this. All providing superb data that will help everybody in their career. Plus they may just win an Echo Show, Nest Hub or some vouchers (just in time for Black Friday). If you’ve not completed the survey yet, then you can complete the survey here.
Conversational AI jobs at bot-jobs.com are exploding. 555 jobs live now.
Welcome to Own The Conversation! Own The Conversation is a weekly, manually curated newsletter with all the news in the world of Conversational AI.
From interesting articles to funding news and the latest jobs. I hope you get everything you need, and more, from this newsletter.
Want to have your news featured? Do you want to tell us about a project you are working on, or maybe a new role, product release or piece of juicy news? Get in touch to have it featured in the newsletter.
Cheers,
Martyn @ bot-jobs.com
Sponsors
This week’s Own The Conversation is supported by Bot Jobs:
555 LIVE JOBS for the best talent in chatbots, voicebots, conversational AI and conversation design.
For 20% discount on job postings on Bot Jobs, use discount code OTC20OFF when posting jobs - available for all Own The Conversation subscribers.
Sponsorship Opportunities
Do you want to sponsor an upcoming issue? Maybe you have an event, product launch or offer you want to get in front of the Own The Conversation subscribers. Get in touch here for more information.
Conversations To Own
Articles and news that might interest you.
Task-Oriented Conversational AI in Airbnb Customer Support
Fascinating insight into how Airbnb supports its community of guests and Hosts using automated technology, written by Gavin Li
We all love a chatbot, right? Maybe not. This article looks into why they might be failing us. Always good to get both sides of the argument. Surely it helps us make them better?
Veritone and Vixen Labs Join Forces
Congratulations to Veritone and Vixen Labs who are joining forces to accelerate the enterprise adoption of AI enabled sonic identity
Artificial Intelligence at American Express
A great read on how American Express are using AI technology. One case study, in particular is of more interest to me. NOVA - their NLP-based automation for customer service. Have a read.
Will Omicron put a dampener on the expected upsurge in hotel guest requests? Who knows. But at least we can use VoiceAI to support the automation and augmenting of contact centre and customer service requests.
Voice assistant startup Suki raises $55M
The company is working on a voice assistant to lighten clinicians’ documentation burdens by automating some of that work. It faces competition from large companies like Nuance, which was acquired by Microsoft earlier this year (unless the EU puts a stop to that 👇).
Microsoft's $19.7B Nuance buy hits a snag with EU antitrust probe
Several months after the U.S. Department of Justice signed off on Microsoft’s plan to acquire AI developer Nuance, its watchdog counterpart across the pond is taking a closer look at the proposed buyout.
Genesys acquires Pointillist and Exceed.ai
Genesys, a global leader in customer experience orchestration, recently announced the completion of its acquisitions of Pointillist and Exceed.ai
Synthesia raises $50M to leverage synthetic avatars for corporate training and more
Synthesia, a startup using AI to create synthetic videos, is walking a fine, but thus far prosperous, line between being creepy and being pretty freakin’ cool. Today, it announced the close of a $50 million Series B funding round led by Kleiner Perkins, with participation from GV and existing investors
Canapi leads $27.5M round for Posh Technologies
Posh Technologies, the creator of a conversational AI platform for financial services companies, has raised a $27.5 million Series A led by Canapi Ventures
Latest Jobs from Bot Jobs
See more jobs at Bot Jobs.
Rasa Developer senior or Team @ LIFEdata - Bot Jobs
We’re looking to onboard a new team to take over and productionize our B2B Enterprise platform.
Director of Engineering, Conversational AI @ SoundHound Inc. - Bot Jobs
This newly created role is a unique opportunity to organize and shape the structure of a talented and dedicated team while building revolutionary voice AI products and interfaces.
You will join a leadership team keen to adopt best practices in software engineering while also searching for innovative approaches to solve existing and emerging challenges in conversational AI.
Conversational AI Developer @ Five9 - Bot Jobs
Are you seeking an early career role where you will:
Put your software and computer science skills to use?
Work with innovative technology developing valuable skills in AI, NLP, Cloud?
Build customer-impacting, enterprise-scale solutions for global businesses?
Have exciting progression and development prospects with full training and mentorship?
Digital Experience Executive – Chatbot @ Cathay Pacific Airways - Bot Jobs
This role will be responsible for helping to develop the Cathay Pacific Chatbot. This position will be working on existing and new natural-language models and data sets to create new generations of customer interaction. You will work on knowledge domain mapping, plan the classification of NLU (Natural Language Understanding) models and build efficient conversational flows.
Digital Product Lead-Tobi Chatbot @ Vodafone - Bot Jobs
As Tobi Chatbot Squad we need a Product Lead who has a good command of Agile methodology, Robotic Process Automation (RPA), AI, Machine Learning and process assesment. As a Product Lead, you will manage the RPA processes and align to the Business Roadmap and creates process requirements with prioritized features to drive value in short evolutionary delivery cycles.
Who's Talking
Podcasts and events (virtual and IRL) of interest.
Podcasts and Interviews
Tune into the last VOICE Talks of the year
Tune in for the final 2021 episode of VOICE Talks to learn from executives at Capital One, Lenovo and TuneIn. Hear how they’re leveraging voice in their respective industries. We’ll also share a look back at Season 2 and hear how SSML can make conversational apps smoother. You won’t want to miss it!
Upcoming Events
Conversational AI-Chatbots Online Networking Event
This week!! Online Networking Events About Conversational AI & Chatbots! Walk around in the virtual conference room and meet inspiring people!
THE EUROPEAN CHATBOT & CONVERSATIONAL AI SUMMIT 2nd EDITION
March 1st & 2nd 2022
Online & Hybrid!
Grab 10% discount on top of the early-bird tickets
Discount Code: EUROPECHATBOT22
Early Bird discounts end – November 30, 2021
What are you up to?
This is a new feature dedicated to showcasing what some of you readers are up to. Get in touch to get some airtime around what you are up to.
Nobody took the opportunity to tell us about any interesting projects, job moves, research or other activities.
This is your space to tell the Conversational AI world what’s new and exciting with you, so please let me know by DM or email.
Closing notes
I hope you enjoyed Issue #18.
I’ve been working on lots of content for this year/next year. Both for pplbots and my friends at Hollaroo. It’s not my usual thing, doing so much content across different media types, but it’s a nice change for a week that’s seen the UK government act more like a soap opera than a government.
I’m hoping that this newsletter keeps building and improving with every issue. Let me know your thoughts, feedback and ideas of what you want to see by DM on LinkedIn, Twitter, Instagram or even TikTok (not that I have worked that one out yet!).
Have a great week ahead!
Martyn, Founder @ bot-jobs.com
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