Own The Conversation - Issue #28
Martyn Redstone
Welcome to Own The Conversation!
Own The Conversation is a weekly, manually curated newsletter with all the news in the world of Conversational AI.
From interesting articles to funding news and the latest jobs. I hope you get everything you need, and more, from this newsletter.
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Martyn @ bot-jobs.com
Sponsors
This week’s Own The Conversation is supported by Bot Jobs:
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Conversations To Own
Articles and news that might interest you.
This key part of his plan for the metaverse could analyze your voice, eye movements, and body language.
Two-Thirds Would Rather Use a Chatbot Than Browse a Website
More than 8 out of 10 people—82%—have used a chatbot before, and the vast majority of them—70%—say that chatbots typically answer all or most of their questions satisfactorily. That’s according to a new study published today by Botco.ai
AI platform enables oncologists to practice conversations with terminally ill patients
“I want you to be honest with me — how long do I have left?”
Conversations like this one, with a patient named SOPHIE, are among the most difficult clinicians must have with their patients.
Although a poorly handled conversation of this kind may leave a patient with cancer feeling upset or confused, patients generally don’t critique their physician’s conversational missteps.
SOPHIE does.
The “AI Clerk” provides promotional information including discounts and newly stocked items, as well as background on the company and technology. With AI Kiosks, the 7-Eleven staff is more productive and can focus on essential and timely tasks while customers are getting important information quickly upon entering the stores.
Andy Warhol to "read" own diaries through AI voice in new Netflix series
A text-to-speech program produced sound files of the legendary artist’s voice, taking into account his distinctive Pittsburgh accent. Actor Bill Irwin then recorded his own version of Warhol’s diaries, with the two versions then merged to produce a beyond-the-grave reading of the journals.
SmartCow Launches Apollo Development Kit to Create Conversational and Advanced NLP Applications
Built around NVIDIA® Jetson Xavier™ NX, Apollo enables developers to create applications with conversational AI capabilities.
Why Chatbots Are Becoming Smarter
Customer service chatbots may finally become more intelligent, more conversational and more helpful.
Zoom's CCaaS Play: Conversational AI Might be Key to Success
To create long-term success, Zoom like other providers will have to focus on conversational AI, while also appealing to its base of loyal customers.
Why the true test for today’s conversational AI chatbots is time
If we want to improve conversational AI bots, we can’t keep adding complexity without considering the latency of the whole system.
EM&AI is building conversational AI that reads human sentiment and intent
EM&AI is building conversational AI that reads human sentiment and intent. The startup’s product handles customer inquiries for banks and other enterprises.
Juji Powers the University of Illinois No-Code AI Chatbot to Help Grow Student Recruitment
Online MBA prospects who interacted with Juji chatbot found 72% more likely to apply for program versus those who did not use the chatbot.
1. FC Köln’s Official Chatbot Answers Fans Quickly And Efficiently with Solvemate
Solvemate, the leading provider of conversational AI for customer service, today announces a collaboration with the Federal Football League 1. FC Köln. 1. FC Köln welcome their chatbot “Et Lisbätt”, to help fans get the answers they are looking for reliably, 24/7.
Checkers & Rally's to deploy Valyant AI at franchisee drive-thrus
Checkers & Rally’s will scale Valyant AI’s conversational artificial intelligence system, called “Holly,” to drive-thrus at franchisee-operated restaurants across the U.S.
How to Use Chatbots for ABM in B2B Marketing
Conversational marketing and chatbots can be implemented to great effect in B2B marketing–and, due to their data capture abilities, in ABM most of all.
Amelia Hired by Resorts World Las Vegas as Digital Hospitality Concierge
Amelia, a leading Enterprise Conversational AI software company, has been hired by Resorts World Las Vegas, the Strip’s newest resort, as a digital hospitality concierge to provide resort guests with extraordinary experiences, to onboard and serve employees and to enhance internal operations.
Funding and Deals
Emi Raises $11M To Help Enterprises Hire Better Frontline Workers, Faster
Emi, the conversational AI recruiting platform for frontline workers, has secured $11 million in Series A funding, led by Merus Capital
Scotland-based Speech Graphics raises €6.22M
Speech Graphics delivers facial animation technology to the entertainment industry, working with clients such as Warner Brothers and Def Jam Recordings.
Latest Jobs from Bot Jobs
See more jobs at Bot Jobs.
FEATURED ROLE: Chatbot Engineer
Affiniti AI is a UK-based, fast-growing, deep tech spin-out of UCL’s Computer Science department that builds digital personas. We’re focused on replicating and scaling the benefits of interpersonal relationships in digital environments. You’ll be working on projects like building a digital persona to guide people through personalised health and wellbeing journeys or help people choose the right financial or retail products.
FEATURED ROLE: Sales Manager @ EBM
We are looking for a passionate, ambitious and experienced Sales Manager to join our young and growing product business. With operations in the UK and North America, Filament CX and our platform EBM aims to deliver engaging and valuable digital assistant solutions for some of the world’s leading organisations.
INTERVIEWS AND PODCASTS
Curate your Conversational AI Mindset
Presented by Conversational Collective: Designing and launching a conversational project is a big undertaking, especially when all eyes are on you and your team to deliver. So how do industry pros manage their bot design and development?
EVENTS & IRL MEETUPS
Online Networking Events About Conversational AI & Chatbots! Walk around in the virtual conference room and meet inspiring people!
Chatbots, AI & VOICE Conference 2022 @Metaverse
Join us in the Metaverse and network with the top industry experts from companies like Google, Amazon, Walmart.
Advantest VOICE – Advantest Developer Conference
Each year, the VOICE Developer Conference unites semiconductor test professionals representing the world’s leading integrated device manufacturers (IDMs), foundries, fabless semiconductor companies and outsourced semiconductor assembly and test (OSAT) providers to exchange information about the latest technology advancements, express new ideas, share best practices and network with one another.
4th World Chatbots Summit | Luxatia International
Join us and global executives as we return for our 4th Annual World Chatbots Summit in Berlin, Germany on May 19th and 20th. This edition will focus on expanding the range of chatbot’s internal and external use cases, adding a human touch into NLP technology and overcoming ethical and security issues.
Conversational AI Summit | RE•WORK
Discover advances in NLP, and how application can help create digital assistants, chatbots and conversational interfaces to improve customer experience & increase engagement
PEVoC14 Conference will take place live on 24-27 August 2022
The 14th Pan-European Voice Conference has been postponed and will take place on 24-27 August 2022 in Tallinn, Estonia. The conference will take place in the new building of the Estonian Academy of Music and Theatre.
Closing notes
Obviously, we cannot let this week pass without, again, mentioning the horrific, unjust and unprovoked invasion of Ukraine by Russia. We’ve heard many stories of heroism from the Ukrainians in their defence of their democratic, free and sovereign country. I wanted to personally send my thoughts, prayers and hopes of a good future to our Ukrainian friends in the Conversational AI community. If you know of any initiatives, please do send them to me so we can get them out to the community.
It’s been a busy week, with my (virtually) attending the European Chatbot and Conversational AI Summit. Bot Jobs was there as a supporter and sponsor. What a fantastic event. Looking forward to more, but mainly IRL events. On that note, I was also at the In House Recruitment Live in Birmingham (UK) this week. That was IRL and loads of conversations were had on the use of chatbots and Conversational AI in the recruitment process. A new vendor was there to show their tech off as well.
I’m hoping that this newsletter keeps building and improving with every issue. Let me know your thoughts, feedback and ideas of what you want to see by DM on LinkedIn, Twitter, Instagram or even TikTok (not that I have worked that one out yet!).
Martyn, Founder @ bot-jobs.com
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