Own The Conversation - Issue #30
Martyn Redstone
Welcome to Own The Conversation!
Own The Conversation is a weekly, manually curated newsletter with all the news in the world of Conversational AI.
From interesting articles to funding news and the latest jobs. I hope you get everything you need, and more, from this newsletter.
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Cheers,
Martyn @ bot-jobs.com
Sponsors
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Conversations To Own
Articles and news that might interest you.
Create custom voices with Google Cloud Text-to-Speech | Google Cloud Blog
Google Cloud’s Text-to-Speech API now supports custom voices to help businesses differentiate their brands and deliver better customer experiences.
Drift Introduces the Drift Conversation Cloud at FLASH Miami | Drift
Drift, the Conversation Cloud company, today unveiled the Drift Conversation Cloud, bringing together Drift’s three core solutions: Conversational Marketing, Conversational Sales and newly-launched, Conversational Service.
The world of interior design and home renovation can be quite competitive. Just a quick search would be enough to show you how thousands of firms all varying sizes — from globally renowned interior design companies to boutique firms around the world are vying for the chance to spruce your home up and turn it into a place that you’d actually want to live in, rather than just a place that you use to crash at when you’re back from a long day’s work.
Why Time Has Become A True Test for Conversational AI Chat-bots?
Chatbots and Conversational AI are rule-based and follow a predetermined conversational flow. They use Natural Language Processing, Natural Language Understanding, Machine Learning, Deep Learning, and Predictive Analytics to provide a more dynamic, less limited user experience.
Artificial Intelligence (AI) in Oil and Gas Market Current Status and Forecast
The Latest survey report on ‘Artificial Intelligence (AI) in Oil and Gas – Thematic Research’ covering detailed analysis, Competitive landscape, forecast and strategies.
Symphony RetailAI, a leading global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, today announced that it has signed an agreement with Rimi Baltic, which will be using Symphony RetailAI’s SaaS-based micro and macro space optimization solutions.
VW Selects Cerence to Power Conversational AI in its Next-Gen Infotainment System
Volkswagen Group has selected Cerence to power voice and conversational AI in its next-generation infotainment system, first available in the all-new Volkswagen Golf 8 GTI. This enhanced system delivers natural, intuitive interaction to VW drivers.
Conversation Design Resource Guide | by Ayesha Saleem
Conversation design is a relatively new field that’s expanded tremendously in the last couple of years. This guide aims to organize different resources I’ve found helpful in my journey in becoming a skilled conversation designer. It is by no means comprehensive and I will probably add to it in the coming months.
SoundHound Inc. and VIZIO Innovate the Smart TV Experience with Voice AI
Daily voice queries have doubled every quarter since the VIZIO VOICE remote began shipping
Botco.ai to Present at 2022 Venture Madness Capital Conference on March 3rd
Botco.ai, the leading HIPAA-compliant conversational marketing platform, announced it will present at the 2022 Venture Madness Conference, a unique capital conference and pitch competition presented by Invest Southwest in partnership with the Arizona Commerce Authority.
Gupshup unveils its new brand identity at MWC, Barcelona
Gupshup introduced a new brand identity at the Mobile World Congress in Barcelona. The new brand identity consists of new logo colors, revised brand look-and-feel, an updated website and a new tagline: “One-on-one. With everyone”.
Level AI, which provides call center automation software, raises $20M
The shift to digital during the pandemic put pressure on customer service operations. A collection of recent reports — from HubSpot, Salesforce and Microsoft — prove this out. Ninety-three percent of customer service teams believe that customer expectations are higher than before.
Zurich Insurance Group to Acquire Estonia’s AI Firm AlphaChat
AlphaChat’s customer service automation technology will help to enhance Zurich Insurance Group’s conversational AI capabilities, and support the development of Intelligent Virtual Assistants for both internal and external business purposes, a statement said.
Pinnacle Teleservices Pvt Ltd launches AI-based conversational platform for WhatsApp – ThePrint
Pinnacle Teleservices Pvt Ltd, a leading CPaaS company, and one of the early adopters of New Messaging channels like WhatsApp for Business, Internet Messaging and RCS from Google. Pinnacle has been Listed in ‘Top 30 Fastest Growing Company in Asia’ by The Silicon Review
VIS Global and Uniphore form strategic partnership
VIS Global announced today that it has entered into a multi-country strategic partnership with Conversational Automation company Uniphore.
Latest Jobs from Bot Jobs
See more jobs at Bot Jobs.
FEATURED ROLE: NLP Specialist @ EBO ltd
You will be mainly responsible of transforming natural language data into training models using NLP techniques. You would need to be able to provide stats on training model performance and suggest ways of improving. To succeed in this role, you should possess outstanding skills in statistical analysis, machine learning methods and text representation techniques.
FEATURED ROLE: Conversation Design Specialist @ EBO ltd
We’re looking for a Conversation Design specialist who is a true digital native, passionate on the way we communicate and connect together. A talented wordsmith with a strong understanding of user experience, the ability to understand and capture the business needs of each customer and the flair to design exception conversational flows that meet our clients’ business objectives.
EVENTS & IRL MEETUPS
Careers in Conversational AI | Meetup
Wed, Mar 23, 12:00 PM AEDT: We have the pleasure of inviting you to our thirteenth event. This is a special joined partnership event together with the Women in Voice ANZ to discuss how to get ahead in your Conversational AI Career
Online Networking Events About Conversational AI & Chatbots! Walk around in the virtual conference room and meet inspiring people!
Chatbots, AI & VOICE Conference 2022 @Metaverse
Join us in the Metaverse and network with the top industry experts from companies like Google, Amazon, Walmart.
Advantest VOICE – Advantest Developer Conference
Each year, the VOICE Developer Conference unites semiconductor test professionals representing the world’s leading integrated device manufacturers (IDMs), foundries, fabless semiconductor companies and outsourced semiconductor assembly and test (OSAT) providers to exchange information about the latest technology advancements, express new ideas, share best practices and network with one another.
4th World Chatbots Summit | Luxatia International
Join us and global executives as we return for our 4th Annual World Chatbots Summit in Berlin, Germany on May 19th and 20th. This edition will focus on expanding the range of chatbot’s internal and external use cases, adding a human touch into NLP technology and overcoming ethical and security issues.
Conversational AI Summit | RE•WORK
Discover advances in NLP, and how application can help create digital assistants, chatbots and conversational interfaces to improve customer experience & increase engagement
PEVoC14 Conference will take place live on 24-27 August 2022
The 14th Pan-European Voice Conference has been postponed and will take place on 24-27 August 2022 in Tallinn, Estonia. The conference will take place in the new building of the Estonian Academy of Music and Theatre.
Closing notes
I’m in Budapest, Hungary, enjoying the food, drink, culture and weather. Looking forward to returning to the UK on Monday.
I’m hoping that this newsletter keeps building and improving with every issue. Let me know your thoughts, feedback and ideas of what you want to see by DM on LinkedIn, Twitter, Instagram or even TikTok (not that I have worked that one out yet!).
Martyn, Founder @ bot-jobs.com
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