Own The Conversation - Issue #39
Martyn Redstone
Welcome to Own The Conversation!
Own The Conversation is a weekly, manually curated newsletter with all the news in the world of Conversational AI.
From interesting articles to funding news and the latest jobs. I hope you get everything you need, and more, from this newsletter.
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Cheers,
Martyn @ bot-jobs.com
Conversations To Own
Articles and news that might interest you.
Chatbots battle COVID-19 vaccine hesitancy
Researchers at Johns Hopkins had already been developing chatbots to combat vaccine misinformation when the coronavirus pandemic arrived, giving their work greater urgency
Announcing new voices and emotions to Azure Neural Text to Speech | Microsoft Azure
We received feedback from customers that more voice options would help them better apply Azure Neural TTS to different user scenarios. In addition, supporting voice emotions and voice styles would help deliver the most engaging experience to end-users. With that feedback, we decided to add five new neural voices in US-English, expanding from 15 to 20. This includes two female voices—Jane and Nancy—and three male voices—Davis, Jason, and Tony.
When Automation Meets Empathy: Intelligent Virtual Assistants for Healthcare
Advances in conversational artificial intelligence are transforming basic chatbots into intelligent virtual assistants that provide comfort..
Killing time on hold; customer experience in the age of IVA
In the words of Charles Darwin, “a man who dares to waste an hour of time has not discovered the value of life”
Brands that dare waste their customers’ time do not understand the value of customer experience and loyalty. Wasted time is even worse than wasted money. A customer’s time can’t be refunded, replaced or bought back. However, too many brands are playing fast and loose with time, causing their customers to lose over 40 days of our life on hold.
Snorkel AI, the data-centric AI platform company powered by programmatic data labeling, today announced the general availability of the world’s first data-centric AI platform, Snorkel Flow, for enterprises to accelerate AI application development 10-100x with automated data labeling.
US Minor League Baseball rolls out AI chat solution to drive ticket sales
A report on US Minor League Baseball rolling out an AI chat solution to drive ticket sales
TOP 5 USE OF CONVERSATIONAL AI IN HEALTHCARE
After the pandemic, the healthcare industry is facing a severe shortage of doctors, nurses, and other healthcare workers on a global scale. To overcome this shortage, several reforms have been proposed by countries across the world. This involves minimising the obstacles that international medical graduates face during their practice, easing the physician licensing process, and so on. Technology is evolving and taking over almost every organisation on this planet, and the healthcare industry is no exception. Conversational Artificial Intelligence (AI) is all set to innovate the healthcare industry and save them from this severe crisis.
Google LaMDA: How Language Model For Dialogue Applications Work
Google LaMDA joins the likes of BERT and MUM in helping machines better understand user intent. See how it works and implications for SEO.
Parity and the Customer Experience: How Conversational AI Can Help
Where brands have embraced conversational artificial intelligence (AI), they’ve found new ways to create personalized, automated, natural voice experiences that delight customers, improve security and empower employees.
How CMOs Can Prepare for the Future of Conversational Marketing
With its ability to meet customers where they are in the apps they use every day and to provide personalized interactions that help uncover their needs, conversational marketing through automated one-to-one messaging has the potential to differentiate your brand, increase loyalty, and monetize interactions.
Alexa Conversations is now available in 8 new locales and 3 new languages
We launched Alexa Conversations in the en_US locale in 2020 and are now extending availability to 8 new locales across 3 new languages (Japanese, German and Spanish) to help you build engaging Alexa experiences.
How Conversational AI Strengthening Customer Support In BFSI
Conversational AI has revolutionised the customer support landscape in more ways than one providing quicker resolution to queries, helping customers in saving time and ensuring better retention
Off-the-shelf, or custom AI — Which is better for your business?
The adoption of Artificial Intelligence (AI) for business benefits is a widely prevalent practice today. In 2021, 14 percent of companies were reported to have integrated AI capabilities in their existing IT infrastructure.
Though developing individual artificial intelligence processes is supremely challenging, organizations have two major options when it comes to adopting AI:
Off-the-shelf AI Custom AI. Let us see which one is more suitable for your business.
ALICORN Inc. launched today an industry-leading, AI-powered healthcare platform, CareChat™, designed for employers. E Powered Benefits, as the first charter partner, is rolling out the CareChat™ platform to its employer clients setting the standard for health insurance cost control and employee experience
Latest Jobs from Bot Jobs
See more jobs at Bot Jobs.
FEATURED JOB: Conversational AI Architect (remote) @ SentiOne
SentiOne is a place where state-of-the-art solutions are built by passionate and ambitious people, flat structure, no micromanagement, no dress code, TAWBATOT after work, celebrating every possible occasion - that’s life at SentiOne.
We’re looking for a Conversational AI Architect to join our growing bot design team, working on our SentiOne Automate platform.
FEATURED JOB: Intern Conversational Designer @ Hubtype
We are looking for an Intern Conversational Designer for our amazing team. We know that it’s a new discipline, so if you don’t have experience in Conversational Design it’s okay, the most important thing is that you are interested in Virtual Assistants’ world and that you desire to learn and go deeper into this exciting world.
FEATURED JOB: CX- Conversational Designer @ General Motors
Our Customer Experience Design group is seeking a passionate Conversation Designer with expertise in Multimodal Product Design. In this role, you will help us set strategic direction and craft groundbreaking experiences across multiple brands and digital platforms. Our work touches millions of lives across web, mobile, wearable, vehicle, and conversational interfaces.
FEATURED JOB: Backend Developer, Conversational AI @ Vocalime
Some of the products we’ve worked on have been used by tons of users and we’ve been growing steadily since our birth. To support our growth, we’d like to expand our technical team. More people = more projects = more fun.
If you love coding, you’re pretty damn good at it and you find the idea of building conversational products interesting…you’ve come to the right place.
EVENTS: MAY - JULY 2022
AT THE WOMEN IN VOICE 2022 SUMMIT…
You’re invited to the Women in Voice 2022 Summit! Our largest annual global event. May 23-26, 2022
The MENA Conversational AI Summit will showcase the emerging trends in Conversational AI applications enabled via machine learning to uncover the potential for humanizing digital experiences. Delegates will experience a power-packed agenda consisting of presentations, panel discussions and keynotes from globally renowned speakers, panelists and moderators.
Practical conference about Machine Learning, AI and Deep Learning applications
THE AFRICA CHATBOT & CONVERSATIONAL AI SUMMIT 2ND EDITION
Chatbot Africa & Conversational AI Summit is a two days conference and exhibition designed to host industry executives, and adopters of Conversational AI, Chatbots, Virtual assistants, voice technology and Conversation design. The summit will reflect the latest tendencies and recent application changes in the Conversational AI space in the African markets.
The AI Summit London | The World's Largest AI Event For Business
15-16 June 2022 | Accelerating your enterprise AI roadmap, placing you at the forefront of implementation.
COLLISION | TalkRobot – Celebrating the rise of the machines | June 20-23, 2022
Drones, factory lines, machine learning, security… Wherever you look, there’s evidence that robots are here to stay.
CDI Festival: How to win at Conversational AI - Jun 28
Learn How to win at Conversational AI and take your knowledge to the next level! This 2-day festival taking place on Tuesday June 28th and Wednesday June 29th starting at 10 AM CET, will feature keynotes, firesides & panels from well-rounded professionals working on chatbots, voice assistants & other Conversational AI projects in addition to an interactive workshop day from leading companies in the space.
Voice Tech Summit Americas - Las Vegas
27 - 28 JULY 2022 SANTA FE STATION HOTEL & CASINO, LAS VEGAS NEVADA FUTURE-PROOFING CUSTOMER EXPERIENCE WITH VOICE TECHNOLOGY
Conversational User Interfaces
The ACM in-cooperation 2022 Conversational User Interfaces conference will take place in Glasgow, UK, running from 26–28th July 2022.
www.conversationaluserinterfaces.org
Closing notes
Hello from the UK. Where we’re not sure what the season was this week - 26 degrees, to torrential rain and thunderstorms. Hopefully the weather holds up for my first major BBQ of the season this weekend.
Currently looking at using endel.io to create a personal soundscape to work to, which should work along with my Circadian Rythms. Has anybody had any experience with using these types of sounds to help with your working day? Binaural beats anybody?
I love watching this newsletter grow. Subscriber numbers are raising by about 5% every week, currently. I think it just goes to show how much interest is growing in Conversational AI. I’m hoping that this newsletter keeps building and improving with every issue. Let me know your thoughts, feedback and ideas of what you want to see by DM on LinkedIn, Twitter, Instagram or even TikTok (not that I have worked that one out yet!).
Have a great week ahead!
Martyn, Founder @ bot-jobs.com
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